Privacy Policy

1. Introduction & Overview

Welcome to Print247 Exhibition App, provided by Print247 Inc.(“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, and safeguard information when you use our mobile application and related web services (“Service”).

Our application is designed for sales representatives, managers, and event personnel to capture lead information during trade shows and exhibitions, manage quote calculations, and seamlessly synchronize records with Zoho CRM.

2. Information We Collect

We collect information to provide, maintain, and improve our services to you:

• User Profile & Account Information: Name, professional email address, user role, and Zoho CRM account identifiers.
• Exhibition & Visitor Lead Data: Visitor full names, company names, contact numbers, email addresses, websites, industry categories, customer types, product choices, and notes entered during trade show interactions.
• Media & File Attachments: Photographs of business cards or products captured using your device camera, and voice note audio recordings captured for lead note summarization.
• Device & Technical Usage Data: Unique device identifiers, operating system version, network status, application logs, and session tokens used for authentication and offline synchronization.

3. Device Permissions Required

To deliver full functionality, the application requests the following device permissions:

4. How We Use Your Information

We use the collected information for the following specific purposes:

• Facilitating lead capture, storage, and quote estimation during trade show exhibitions.
• Syncing captured leads directly into your company’s Zoho CRM environment.
• Generating AI-assisted lead summaries, requirement extractions, and draft follow-up emails.
• Maintaining secure user authentication and session management.
• Ensuring offline data persistence and automatic synchronization when network connectivity is restored.

5. Data Sharing & Third-Party Integration

We do not sell, rent, or lease your personal information or lead data to third parties. We disclose information only under the following strictly defined conditions:

• Zoho CRM APIs: Lead records, notes, and contact info are uploaded directly to Zoho CRM using official OAuth 2.0 protocols.
• Cloud Storage Services: Media attachments (photos and audio notes) are securely stored using cloud storage services (e.g., Google Firebase Storage / AWS) with restricted access controls.
• AI Model Providers: Audio recordings and photo notes may be processed via secure AI transcription/analysis APIs solely to generate summaries and lead insights.
• Legal Compliance: If required by law, subpoena, or government order to protect legal rights and security.

6. Data Retention & Security

We enforce strict administrative, technical, and physical security safeguards to protect your data. All data transmissions occur over encrypted HTTPS connections. Offline data stored on device memory is protected using encrypted SQLite and local application sandboxing.

We retain lead and account data for as long as necessary to fulfill operational obligations and maintain CRM history as instructed by your organization.

8. Children’s Privacy

Our Service is directed strictly at enterprise business users and sales professionals. We do not knowingly collect or solicit personal information from individuals under the age of 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Updated versions will be posted on this page with a revised “Effective Date”.